Onegearstop wants to ensure your continued satisfaction. All refunds are refunded in the full amount, unless you purchase our 3 af1 or 3 jordan deal. For example, if you receive two of your items and your third item was out of stock. If you do not want a replacement item and would like to receive a refund you will only receive a partial refund. However, in order to avoid such a stage, clients are advised to clarify unclear issues before placing any orders. Please ask any questions you may have before ordering to prevent any potential problems.

Exchanges

We do not exchange merchandise here at Onegearstop, however we want to ensure your continued satisfication. Clients will be compensated if its a mistake with your order on our behalf. A digital photo is required for our staff to determine if you qualify for a free product or a discounted price.

Product Availability

All products from this website are subject to availability; as necessary, we reserve the right to limit the quantity of products we supply; supply only part of an order or to divide up orders. We also reserve the right to alter the terms or duration of any special offers or sale promotion. Should a product not be available according to your specified sizing requirements, the NEXT HALF-SIZE (i.e. 9 ½ to 10) will be processed to minimize waiting time. Customers are advised to take this into consideration during the order process and/or contact our customer services to clarify on sizing availability.

Privacy Policy

How We Use and Disclose Information

We will use your personally identifiable information for customer service, such as to fulfill your orders, to provide you with information that you may request, to give you updates about the status of your orders, and to customize your experience on the Site. We may also combine the information we have gathered about you with information from other sources, such as other Web sites operated by us, to better serve your needs. Unless you tell us not to, we may use your personally identifiable information to contact you about offers or promotions we think you would be interested in. If you do not want to receive this information, indicate that we may not do so at the point where you give us your personally identifiable information. You may also login to your account at anytime to update your preferences.

It is important for you to understand that we use third party contractors to help us operate our business, such as operating the server for the Site, and performing delivery and shipping services, and may share your information with these contractors for those limited purposes. We generally require that contractors do not disclose personally identifiable information or use it other than as necessary to perform services for us.

Because we care about your privacy, we will not give your personally identifiable information to third parties, such as marketers or retailers, for them to use to contact you about offers or promotions of their own (other than, of course, in connection with the sale of our business).

In the event that all of our business assets are transferred to or acquired by another company, customer information will be one of the transferred assets. We will divulge your personal information to law enforcement officials if required to do so by law.

How We Collect Information

We will collect personally identifiable information from you when you actively give us the information. Examples of this may include when you order products, fill out online site registration forms, request that we send you information, newsletters or catalogs, or respond to our surveys or other requests for visitor responses.

Like many other commercial Web sites, we collect non-personally identifiable information from you by "passive" means, in other words by tracking your use of the Site, often through the use of cookies. That information includes, among other things, the type of computer operating system and net browser that are being used and the domain name of your Internet service provider, as well as some of the information described below. We use this information for internal purposes and to help us interact with visitors to the Site.

Cookies

A cookie is a small data file that is placed on your computer's hard drive that may contain information (such as a unique user ID) that a Web site may use to track certain things. We use cookies in order to improve your shopping experience. The cookie helps us track the pages of the Site that you visit, tells us whether you have been to the Site before and tells us which Web site you visited immediately before visiting the Site, but does not tell us about your use of any other Web sites. Sometimes advertisers and other third parties on the Site may also use cookies. You can keep us from using cookies by turning them off in your browser. However, if you turn off your cookies then you will not be enabled to make purchases from the Site or to access your account information.

Special Policies for Children Identifying Themselves as Under Age 13
This Site is not intended for use by children. We will not knowingly collect any personally identifiable information submitted by visitors to the Site who are under the age of 13.